Frequently Asked Questions
Everything you need to know about shopping with House of Cards.
What is the standard shipping timeframe?
We offer express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original condition with all tags attached. Please visit our returns portal to generate a prepaid shipping label.
How do I ensure I'm ordering the right size?
Each product page features a detailed 'Fit Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable tailored fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, House of Cards is committed to ethical fashion. We use organic cotton, recycled polyester, and work exclusively with fair-trade certified manufacturing partners.
Can I modify or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
